About POS Emirates
POS Emirates is a Dubai-based provider of business software, POS hardware and IT services. Since 2016 we have helped more than 500 retailers, restaurants, warehouses, clinics, schools and contractors across the UAE run their operations with systems that are compliant, fast and properly supported.
Our story
POS Emirates started in 2016 with a simple observation: businesses in the UAE could buy excellent software and excellent hardware, but rarely from the same people, and almost never with someone local to make it all work together. Cafés bought a POS online and spent weeks finding a printer that connected. Contractors bought attendance devices that nobody configured. Owners paid for reports they never learned to read.
We set out to be the one partner that supplies the software, the hardware and the people. Today our team of consultants, engineers and trainers in Business Bay serves customers in all seven emirates, from a single juice bar in Ajman to distribution centres in Jebel Ali and school groups in Abu Dhabi.
What we do
- Software: POS & Billing, Time Attendance, Stock & Inventory, Asset Management, Price Checker, Event Management, RFID Solutions and Delivery Management, sold as subscriptions or licences.
- Hardware: POS terminals, receipt and label printers, barcode scanners, biometric devices, RFID readers and networking equipment from brands we trust and repair ourselves.
- Services: Installation, implementation and training, IT support with annual maintenance contracts, server and networking, repair and consulting.
How we work
- Listen first. Every engagement begins with understanding your operation, not a product pitch.
- Recommend honestly. If a smaller setup will do the job, we say so. Our customers stay with us for years because of it.
- Install and train properly. Our engineers set up every device and our trainers work with your staff in Arabic or English until they are confident.
- Stay available. AMC customers reach a named support team in Dubai, with on-site response across the country and a 24/7 line for businesses that never close.
Compliance and quality
Our billing software is built around Federal Tax Authority requirements and updated as regulations evolve, including the UAE e-invoicing programme. Data is hosted in UAE-based cloud infrastructure or on servers we install on your premises. We are an authorised reseller for the hardware brands we carry, so warranties are honoured locally.
Our values
- Reliability over novelty. We choose proven technology that works at 9 pm on a Friday.
- Clarity. Plain-language quotes, no hidden per-transaction fees and reports anyone can read.
- Respect for your time. Fast installations, short training sessions and support that answers.
Meet the team
Our leadership team combines two decades of retail, hospitality and logistics technology experience in the UAE. You will find them on site at go-lives, not just in the office.
Frequently asked questions
Where is POS Emirates located?
Our office and demo centre are in Bay Square, Business Bay, Dubai. Our engineers and trainers travel to customer sites across all seven emirates.
Do you work with small businesses?
Yes. Many of our customers are single cafés, shops and clinics. Starter bundles and monthly plans are designed for small teams, and the same platform grows with you.
Are you an authorised hardware reseller?
Yes. We are an authorised reseller and service partner for the POS, printer, scanner and biometric brands we sell, so warranties and repairs are handled locally.
Can I visit for a demo?
Yes. Book a demo and visit our Business Bay demo centre, or we can demonstrate the software at your premises anywhere in the UAE.