Restaurant & Café
Restaurant Software in Dubai: POS, KDS & Delivery
Table ordering, kitchen display screens, delivery aggregator integration and VAT-compliant billing for cafés, quick-service outlets, fine dining and cloud kitchens across the UAE, with hardware, menu setup and staff training included.
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Challenges we solve
Orders lost between floor and kitchen
Paper tickets and shouted orders lead to wrong dishes, remakes and unhappy guests.
Delivery apps managed on separate tablets
Talabat, Deliveroo and Careem orders are retyped into the POS, causing delays and stock errors.
Food cost is a mystery
Without recipe-level costing, owners cannot see which dishes make money and which lose it.
High staff turnover
New team members need days to learn complicated systems, slowing service during onboarding.
How POS Emirates helps
Our restaurant edition of POS & Billing Software runs the whole service flow: waiters take orders on handheld terminals, the kitchen sees them instantly on display screens, bills are split by seat or item, and payments go straight to the card terminal. Delivery aggregator orders arrive in the same queue as dine-in orders, so the kitchen and your stock stay in sync.
POS Emirates installs the terminals, printers and network in your outlet, builds your menu with modifiers and combos, and trains your staff in a single session. Recipe-level inventory shows food cost per dish, and owners follow sales live from anywhere.
What you get
Table & QR ordering
Floor plans, table transfers, course firing and guest self-ordering via QR menus.
Kitchen display system
Orders appear on kitchen screens by station with timers and bump bars.
Delivery aggregator integration
Talabat, Deliveroo, Noon Food and Careem orders flow directly into the POS.
Handheld ordering
Waiters take orders and payments at the table on Android handhelds.
Split bills & VAT invoices
Split by seat, item or amount and print compliant tax invoices instantly.
Recipe & stock control
Ingredient-level deduction, wastage tracking and daily food cost reports.
Staff attendance
Shift clock-in from the POS or a biometric device, with tips and commissions.
Live sales reports
Covers, average spend, best-selling dishes and hourly peaks by outlet.
- 35%
- Faster table turnover with KDS and handheld ordering
- 0
- Retyped delivery orders once aggregators are integrated
- 1 day
- Typical time to train a full front-of-house team
Recommended software
POS & Billing Software
POS Emirates POS & Billing Software is a VAT-compliant point-of-sale system for retail shops, restaurants, cafés and supermarkets in the UAE. It handles fast checkout, Arabic/English tax invoices, card and cash payments, inventory and live reports — on touch terminals, tablets or handhelds, online or offline, with installation and support in Dubai.
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Stock & Inventory Management Software
POS Emirates Stock & Inventory Management Software gives UAE retailers, distributors, pharmacies and restaurants live control of stock across every store and warehouse. Scan with barcodes or RFID, automate purchase orders, track batches and expiry dates and see accurate stock value in real time — cloud-based, Arabic/English and supported from Dubai.
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Delivery Management Software
POS Emirates Delivery Management Software lets UAE restaurants, pharmacies, e-commerce stores and distributors dispatch orders to drivers, optimise routes across Dubai and the Emirates, track vehicles live, collect cash-on-delivery and capture proof of delivery — with a bilingual driver app and integration to POS Emirates POS and online ordering platforms.
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Time Attendance Software - Synktime
Synktime, our cloud attendance platform, records clock-ins from face, fingerprint, card, RFID and mobile, applies UAE Labour Law shift and overtime rules automatically, and exports payroll-ready timesheets. It tracks over 20,000 employees a day for 250+ companies across the UAE and the wider GCC.
Learn moreRecommended hardware
SUNMI T2s Android POS Terminal
The SUNMI T2s is a 15.6-inch Android POS terminal with an optional 80 mm built-in receipt printer and customer display, designed for retail counters and quick-service restaurants in the UAE. POS Emirates delivers it pre-installed with POS & Billing Software, configured for VAT receipts and supported from Dubai.
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SUNMI V2s Handheld POS
The SUNMI V2s is a compact Android handheld POS with a built-in 58 mm receipt printer, 4G and Wi-Fi, made for table-side ordering, delivery drivers, kiosks and pop-up events in the UAE. POS Emirates ships it with mobile POS or delivery software installed and ready to print VAT receipts.
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Xprinter 80 mm Thermal Receipt Printer
A budget-friendly 80 mm thermal receipt printer with USB, LAN and optional Bluetooth for cafeterias, groceries and small retail shops in the UAE. The Xprinter Q200II prints at 200 mm/s with auto-cutter and drawer port, and comes configured by POS Emirates for VAT receipts and kitchen order tickets.
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Metal Cash Drawer 5 Bill / 8 Coin
A heavy-duty steel cash drawer with 5 bill and 8 coin compartments sized for UAE dirham notes and coins. The RJ11 kick connector opens the drawer automatically from any receipt printer, and a 3-position key lock secures cash between shifts. Stocked and delivered by POS Emirates across the UAE.
Learn moreRecommended services
Installation & Setup
We installs and configures POS terminals, printers, scanners, biometric devices and RFID hardware on-site across Dubai and all seven emirates. We mount devices, run cabling, install software, import your products and test every receipt so your shop, restaurant or office is billing and recording attendance on the day we leave.
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Software Implementation & Training
We implements POS, inventory, attendance and asset management software for businesses across the UAE, from requirement workshops and data migration to configuration, go-live support and hands-on staff training in English or Arabic. Structured implementation means your team adopts the system quickly and reports are accurate from month one.
Learn more
IT Support & AMC
We IT Support and Annual Maintenance Contracts keep POS systems, biometric devices, networks and business software running for shops, restaurants and offices across the UAE. Choose Bronze, Silver or Gold cover for remote and on-site support, preventive maintenance, software updates and loan hardware, with response times you can plan around.
Learn more
Built for how Dubai eats
From speciality coffee shops in Jumeirah to shawarma counters in Deira and multi-outlet casual dining brands in the malls, food and beverage in the UAE is competitive and fast. Guests expect quick service, accurate bills and the option to order on their phone. Owners expect to know their food cost and labour cost every single day. POS Emirates restaurant software is designed around both.
Front of house
Dine-in
- Visual floor plan with table status, reservations and waiting list.
- Course-by-course firing so starters and mains reach the table in the right order.
- Modifiers, combos, happy-hour pricing and service charge rules applied automatically.
- Split bills by seat, by item or by amount, and settle with cash, card, wallet or vouchers.
Quick service and cafés
- Fast-tap menus with pictures, order numbers on kitchen and customer screens, and buzzer or SMS notifications.
- Self-ordering kiosks and QR ordering to cut queues at peak times.
- Loyalty stamps and prepaid cards that keep regulars coming back.
Delivery and cloud kitchens
- Aggregator orders from Talabat, Deliveroo, Noon Food and Careem land in one order queue.
- Own-brand ordering website and app with our Delivery Management Software for rider assignment and tracking.
- Menu availability synced to aggregators automatically when an item runs out.
Back of house
The kitchen display system replaces paper tickets with screens per station: hot, cold, bar and pass. Orders are colour-coded by waiting time, and the pass screen shows when a whole table is ready. Ingredient-level recipes deduct stock as dishes are sold, so you see theoretical versus actual usage and catch wastage or shrinkage quickly.
Purchase orders to suppliers, goods receipts and central kitchen transfers are handled in the same inventory module used by our retail customers, and daily food cost percentage is one of the first numbers on the owner dashboard.
Compliance and payments
Every bill is a UAE tax invoice with TRN and 5% VAT. Municipality tourism fees and service charges are configured per emirate and shown separately. Integrated card terminals from UAE banks remove double entry, and tips are tracked by staff member for payroll.
Going live
- Menu engineering workshop: items, modifiers, combos, prices and printer routing.
- Site survey for terminal, printer and Wi-Fi placement.
- Installation of POS terminals, kitchen screens, printers and network.
- Staff training for cashiers, waiters, kitchen and managers.
- Soft launch with our team on site, then hyper-care support.
Whether you run one café or twenty branches, POS Emirates gives you one system, one support team and one clear view of your numbers.
What our customers say
“Our waiters take orders on handhelds and the kitchen screen just works. Talabat orders come straight into the POS. Training the team took one afternoon.”
Frequently asked questions
Which delivery apps does the restaurant POS integrate with?
The POS integrates with Talabat, Deliveroo, Noon Food and Careem in the UAE, so aggregator orders arrive directly in the kitchen queue without retyping. Own-brand delivery is handled by our Delivery Management Software.
Can waiters take orders on a handheld device?
Yes. Android handheld terminals such as the SUNMI V2s let waiters take orders, send them to the kitchen and accept card payments at the table.
Does the kitchen display system need special hardware?
No. The KDS runs on standard Android screens or tablets that we mount in the kitchen. Bump bars are optional for busy stations.
How does the software track food cost?
Each menu item has a recipe with ingredient quantities. When a dish is sold the ingredients are deducted from stock, and daily reports compare theoretical and actual usage to reveal wastage.
Is the restaurant software suitable for cloud kitchens?
Yes. Cloud kitchens use the aggregator integrations, multi-brand menus on one POS and the kitchen display system, without any dine-in modules getting in the way.
What does a restaurant POS cost in Dubai?
The Restaurant POS Starter Kit with terminal, printer, cash drawer, installation and training starts from around AED 5,900 plus software from AED 199 per month. Multi-outlet pricing is quoted per project.
See it working for your business
Book a free demo or ask for a tailored quote — our team replies within one working day.