Cloud Services
POS Emirates Cloud Services host your POS, inventory and attendance software on UAE-region servers with daily backups, SSL and 24/7 monitoring. We also set up Microsoft 365 and Google Workspace, cloud backup, domains and email for small and mid-sized businesses across Dubai and the UAE, with local support in English and Arabic.
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What is Cloud Services?
Cloud Services from POS Emirates cover everything that keeps your business software running online: hosting for cloud POS and ERP, Microsoft 365 or Google Workspace email, off-site backup, domain and SSL management, and security hardening. Instead of a server in a back room that nobody maintains, your systems run in a monitored UAE-region data centre with daily backups.
Every plan is managed by our Dubai engineers, so you never deal with a hosting company abroad. Updates, backups, certificates and monitoring are handled for you.
Who is it for?
Cloud Services suit UAE businesses that want their software accessible from any branch or device without managing servers:
- Multi-branch retailers and restaurants running cloud POS across outlets
- Companies moving email and files to Microsoft 365 or Google Workspace
- Clinics, schools and offices that need reliable off-site backup
- Start-ups that want a domain, SSL, email and hosting set up on day one
What's included
UAE-region cloud hosting
For POS Emirates software and compatible ERP/CRM platforms, with 99.9% uptime target.
Daily encrypted backups
30-day retention with tested restore procedures.
Microsoft 365 / Google Workspace setup
Licences, mailbox migration, shared drives and security policies.
Domain, DNS and SSL management
Registration, renewals and certificates handled centrally.
Security hardening
Firewall rules, MFA enforcement, patching and vulnerability alerts.
24/7 monitoring
Uptime and performance alerts to our support team.
Cloud migration
Moving from on-premise servers or another host with minimal downtime.
Benefits
Access from anywhere
Owners and managers see live sales and stock from any branch, home or phone.
Data protected
Daily backups and security patches replace the risk of a single failing PC.
No server costs
Predictable monthly fees instead of buying and maintaining hardware.
Local support
Dubai-based engineers who know your setup, not a ticket queue overseas.
How it works
- 1
Assessment
We review your current software, data volume and connectivity across branches.
- 2
Plan and design
Choose a hosting tier, backup policy and email platform; we document the architecture.
- 3
Migration
Data and mailboxes move to the cloud outside trading hours with a rollback plan.
- 4
Go-live and monitoring
Systems are switched over, monitored and tuned during the first weeks.
- 5
Ongoing management
Backups, updates, certificates and reports handled monthly under your plan.
Plans
Cloud POS Hosting
Single outlet
AED 99/mo
per business
- Hosting for POS Emirates software
- Daily backup, 14-day retention
- SSL certificate
- Email support (business hours)
Business Cloud
Multi-branch businesses
AED 249/mo
per business
- Everything in Cloud POS Hosting
- Unlimited branches and users
- Daily backup, 30-day retention
- Microsoft 365 or Workspace admin
- Domain, DNS and SSL management
- Priority support incl. WhatsApp
Enterprise Cloud
Dedicated resources and SLA
Get a quote
- Dedicated server or private cloud
- Custom backup and retention policy
- ERP/CRM hosting and integrations
- Security audits and compliance reports
- 24/7 phone support with SLA
Service level
- Response time
- Within 1 hour for hosting incidents
- Coverage
- All UAE, remote
- Support hours
- 24/7 monitoring; support Sat–Thu 9am–6pm, emergency 24/7
Why UAE businesses are moving their POS and back office to the cloud
A few years ago most shops and restaurants in Dubai ran their POS on a single Windows PC under the counter. When that PC failed, sales stopped and years of data were often lost. Cloud hosting changes the model: the terminal on the counter becomes a thin device, while products, sales and reports live on servers that are backed up every day and monitored around the clock.
For multi-branch businesses the benefit is even larger. Head office sees consolidated sales the moment they happen, price changes reach every outlet instantly, and a new branch is live as soon as its terminal connects to the internet.
What POS Emirates Cloud Services include
Hosting for business software
We host POS Emirates POS & Billing, Inventory, Time Attendance and Asset Management software, as well as compatible ERP and CRM systems, on UAE-region infrastructure. Data stays in-country, which many customers and auditors prefer, and latency to Dubai and Abu Dhabi is minimal.
Backup and disaster recovery
Backups run daily with encryption at rest and 14- or 30-day retention depending on plan. More importantly, we test restores every quarter and can spin up a replacement environment within hours if a serious incident occurs.
Microsoft 365 and Google Workspace
Professional email on your own domain is the first impression many customers get. We provision licences, migrate existing mailboxes and files, set up shared calendars and drives, and enforce multi-factor authentication so a stolen password does not become a data breach.
Domains, DNS and SSL
Expired domains and certificates take websites and email offline more often than hacking does. We register or transfer your domains, manage DNS and renew SSL certificates automatically.
Security
Every hosted environment gets firewall rules, patch management and vulnerability monitoring. Enterprise plans add audits and compliance reports for customers in healthcare, education and finance.
Offline resilience
Cloud does not mean your counter stops when the internet drops. POS Emirates software keeps billing locally and syncs when the connection returns. Combined with a dual-WAN router and UPS from our Networking service, outages become a non-event.
Pricing
Plans start at AED 99 per month for a single outlet and AED 249 per month for multi-branch businesses, excluding VAT. Enterprise environments with dedicated resources are quoted after an assessment. There are no setup fees for customers on POS Emirates software.
Getting started
Book a free cloud assessment. We will review your current setup, recommend a plan and give you a migration timeline, usually one to two weeks from approval to go-live.
Related software
POS & Billing Software
POS Emirates POS & Billing Software is a VAT-compliant point-of-sale system for retail shops, restaurants, cafés and supermarkets in the UAE. It handles fast checkout, Arabic/English tax invoices, card and cash payments, inventory and live reports — on touch terminals, tablets or handhelds, online or offline, with installation and support in Dubai.
Learn more
Stock & Inventory Management Software
POS Emirates Stock & Inventory Management Software gives UAE retailers, distributors, pharmacies and restaurants live control of stock across every store and warehouse. Scan with barcodes or RFID, automate purchase orders, track batches and expiry dates and see accurate stock value in real time — cloud-based, Arabic/English and supported from Dubai.
Learn more
Time Attendance Software - Synktime
Synktime, our cloud attendance platform, records clock-ins from face, fingerprint, card, RFID and mobile, applies UAE Labour Law shift and overtime rules automatically, and exports payroll-ready timesheets. It tracks over 20,000 employees a day for 250+ companies across the UAE and the wider GCC.
Learn moreRelated hardware
MikroTik hEX Gigabit Router
The MikroTik hEX is a compact five-port gigabit router that gives small businesses in the UAE enterprise features such as dual-WAN failover between du and Etisalat, VPN for remote POS support, firewall rules and bandwidth control at a very low price. Configured and documented by POS Emirates engineers.
Learn more
APC Back-UPS 1100VA
The APC Back-UPS 1100VA keeps a POS terminal, receipt printer, router and biometric device running for 20–40 minutes during UAE power cuts and protects them from surges. With automatic voltage regulation and four outlets, it is the UPS POS Emirates recommends for every checkout counter and small network cabinet.
Learn moreRelated services
Server & Networking
POS Emirates designs, installs and manages business networks and servers for shops, restaurants, offices and warehouses across the UAE: structured cabling, PoE switches, Wi-Fi, dual-WAN routers, firewalls, UPS power and on-premise or hybrid servers. Reliable connectivity keeps POS terminals, cameras and attendance devices online through peak hours and outages.
Learn more
IT Support & AMC
We IT Support and Annual Maintenance Contracts keep POS systems, biometric devices, networks and business software running for shops, restaurants and offices across the UAE. Choose Bronze, Silver or Gold cover for remote and on-site support, preventive maintenance, software updates and loan hardware, with response times you can plan around.
Learn moreFrequently asked questions
Where is my data hosted?
On UAE-region servers. Data does not leave the country unless you request an international region.
What happens if the internet goes down at my shop?
POS Emirates software continues billing offline and syncs to the cloud automatically when connectivity returns, so no sales are lost.
Can you migrate my existing data?
Yes. Products, customers, sales history and mailboxes are migrated by our engineers, usually outside trading hours with a rollback plan.
Do you support Microsoft 365 and Google Workspace?
Yes. We are able to set up, migrate and manage both platforms, including licence renewals billed in AED.
How are backups tested?
Restores are tested quarterly on a staging environment, and restore reports are available on request for Business and Enterprise plans.
Is there a contract?
Monthly plans are month-to-month with 30 days notice; annual prepayment receives two months free.
Get started with Cloud Services
Book a free demo or ask for a tailored quote — our team replies within one working day.